Updated- 08/02/2021, 20:02 IST
It’s not an easy way out when you get into this bugged website, it literally takes days to just fill a form. Nowadays we are facing a new problem regarding payments, I too faced this issue and finally got a way out after a few days, so thought to guide other candidates and make them aware of any such issue
while filling a form on SSC official website, when I was directed for the payments, where I chose
PAYMENTS >>OTHER BANKS >>DEBIT CARD(CORPORATE)
As soon as I went for debit card(corporate), the website wrote,“A Payment Has Already Been Issued With The Same Reference Number”. I was left oblivious and confused because I never mentioned any of my card details and a payment was issued, after trying for so many hours it still appeared the same.
I then thought to complain about the same on the complaint numbers available on the respective website, but all the numbers when dialed said,”the number does not exists“. I then wrote a complain through E-mail(as shown below) and waited for two days, but no reply ever came, I was seriously pissed off
This helplessness provoked me to look for a solution on my own and after several hours I got one..
SOLUTION HAS TO FOLLOW A FEW STEPS:
STEP-1- First you need to log in your Staff Selection Commission’s account using your Username (Registration Number) and password.
STEP-2- Now go to your dashboard and select the exam which you want to pay.
STEP-3- Click on “payment“ options and select online mode
STEP-4- In the net banking section, you will see SBI Bank Or Other banks as an option to pay your exam fees. You have to click on either of these. after this, you will see the interface like this
STEP-5- Now you have to click on the “Cancel Your Transaction” button, Now you have to refresh the SSC website and try to make a payment again.
Note : If your money has been deducted from the bank account, then you should wait for 48 hours to complete your transaction.
If you have followed the above method mentioned correctly, then you can resolve the issue, and you can pay for your SSC exam again. If you have any problem, then you must let us know in the comment section below.